celebrity cancelled cruise refund

Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If I choose to keep the Future Cruise Credit and book at a later date, will I also be entitled to the onboard Celebrity Future Cruise promotion? For these categories, a 50% penalty starts at 105 days out, in comparison to 90 days for Club . Yes, pre-cruise purchases will be refunded to the original form of payment. It seems as if I do not. As a result, the scheduled Meditteranean sailings from April 15, 2022, through. Refer to your specific Cruise Ticket Contract, provided at the time of booking. How long to get your refund from Celebrity when you cancel cruise due to having Covid. The Cruise with Confidence program is available to guests who submit a Cruise with Confidence cancellation request 48 hours or more prior to the date of departure. Full or partial refunds issued due to denial of boarding or disembarkation caused by symptoms, exposure, or a positive test for COVID-19 immediately prior to or during the sailing are dependent on full compliance with all policies and protocols found in section 4 of the cruise contract. Virginia. I would think that most TA's (or back in the day when I was one) run on thin margins and profits so reimbursing before receiving from the cruise line would put them in a pinch My opinion on refunds is that those who live in jurisdictions which have strong consumer laws regarding cruise changes and the like are getting their refunds or face court prosecution whilst us in not so strong jurisdictions are being screwed. Deadline to request a transfer is May 4, 2022. I suggested on another thread that X could announce which cruises would next be cancelled but not open up the means to apply for a refund / FCC until a given date. Who can I contact about this? In those cases it's so hard to book out ahead to get the best rates because you never know what kind of curve ball life will throw at you. You may not receive a refund for amounts paid with an FCC issued under the Cruise With Confidence program. One was a refundable deposit forAPEX, cancelled way before final payment was due..the other is a 50% cruise fare refund plus fees and tax under the Cruise With Confidence Program. COVID-19 specific refunds: Celebrity's policy is to issue refunds or future cruise credit, either full or prorated, for guests who test positive, have been in close contact with an infected person, or exhibits symptoms during the 14 days prior to departure or during the cruise, who are denied boarding or disembarked, provided they have adhered to all COVID-related policies as outlined in the Cruise Ticket Contract. Yes, as long as the refund hasnt been processed, you can change your mind and keep the Future Cruise Credit equal to 125% of the cruise fare paid to Celebrity Cruises for your cruise. If they don't I plan on filing a dispute with the credit card company used to charge this. Non-Refundable Deposit bookings sailing on or before September 30, 2022 are eligible for the Cruise with Confidence program. Yes, so long as you request it on or before the relevant deadline. How can I start the process for a full refund? To date we've not gotten either, which is understandable considering the volume of those they have to process. Is there a way to figure . Royal Caribbean International. Guests who cancel due to being diagnosed with coronavirus (COVID-19) after having purchased CruiseCare would be eligible for reimbursement under the plan. When does myGlobal Suspension or Cruise With Confidence FCC expire? Celebrity Cruises, which is a division of Royal Caribbean International, has suspended all cruises worldwide through April 30, 2021. The even occurred in February of 2023. If you cancelled your reservation, you are not entitled to the compensation being offered to guests who were still booked on a sailing when Celebrity Cruises cancelled it, due to the COVID-19 related global suspension of cruising. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. %PDF-1.7 We were on board Reflection which departed PE on March 13th. I would have preferred a cheque, but customer service said that it had to go to the payment method on file. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Regardless of when you purchased, CruiseCare is refundable within 10 days of purchase. Argo., March 20, 2020 in Celebrity Cruises. Please call our Customer Engagement Center at 1- 800-760-0654 and choose option 3. Affluent Media Group, a Dotdash Meredith company. Works fine. Canadian residents may visit https://www.celebritycruises.com/ca/cruise-insurance for more information on travel protection. If you booked air through Flights by Celebrity with a refundable air option, Celebrity will handle changing your arrangements. #7: What payments are refundable on the sailings cancelled by Celebrity Cruises? What will happen to my Celebrity Passages onboard credit if I take advantage of the Cruise with Confidence program? What if they want to cancel over fear of the coronavirus (COVID-19) spreading? Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Also, will the taxes/fees and port expenses be refunded? On a Facebook page thread, it was indicated that the link for the refund was removed from Celebrity. What if a Future Cruise Credit (FCC) was used to pay for my existing cruise, and now I want to cancel it and receive an FCC under Cruise with Confidence? Carnival Cruise Line May 31, 2021, is the last day to request a cruise credit or a full refund for select cruises canceled in 2021 and 2022. Meecheee above said never, ever book a non-refundable trip . Celebrity's Cruise With Confidence program allows travelers booked by January 31, 2021, to cancel their paid-in-full reservations within any of the below penalty phases, up to 48 hours prior to the scheduled start of their trip. Any remaining funds on the FCC will continue to be available until the FCC expires or the balance is zero, whichever occurs first. Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. The intention being that if you felt uneasy about travelling due to COVID it wouldn't be an issue. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? 75% of total price. Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. The link is there to save you from having to hunt it down on their website. Guess I'll check with them tomorrow. Any promotional onboard credits will be forfeited. Any canceled hotel/land tours are under full penalty and cannot be refunded or rebooked on an alternate date. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. % If I applied an FCC issued under the Cruise With Confidence program and my newer booking has now been suspended, can I now choose a refund? Q. Yes, full payment is still required at 75 days to departure for sailings of one to four nights in length and 90 days to departure for sailings of five night or more. Started June 21, 2021, By Forbes Travel Guide Four-Star Rated ships: Celebrity Apex, Flora and Millennium. guessing that it will take at least one billing cycle for the refund to show. Beyond those time frames, future cruise credit is issued. I just emailed my insurance carrier thinking that they would issue a refund since Celebrity cancelled the cruise. The refund will typically appear on your credit card statement in the next billing cycle. Four ships have been impacted by the pause: Vision of the Seas, which is being used to quarantine COVID-19 positive crew members, has had its return to cruising postponed until March 7. Its not there as yet. 0:43. So if youre sailing after that, wait a week & see what happens. I don't believe we will see that in the refund, but we can hope. Celebrity has extended the expiration date of previously issued FCCs issued as compensation from a suspended sailing or participation in the Cruise With Confidence program. Feb 27, 2023 6:39 am EST. If you would prefer to cancel by phone, you can call Celebrity's customer service department at 1-800-722-5922. Will I still get the same perks when I rebook a new cruise? When opting for a refund you will forfeit the bonus 25% amount of your FCC. Not sure why. 4 0 obj How can I cancel and receive a Cruise with Confidence FCC? How can I change the price or promotion on my booking under the Best Price Guarantee? Thank you.". I do hope X will refund those in the UK their FCC in a timely manner. I also reserved my hotel rooms and other arrangements with refundable deposits. Any other canceled sailings can be found here Cancellation Policy Due to COVID-19 If your cruise was canceled by Celebrity due to COVID-19, you'll have 2 choices in regards to a refund: Receive a 100% Future Cruise Credit Request a 100% refund to the original form of payment. , explore Europe in Relaxed Luxury. She's out of the office today, probably resting up for her return to the office tomorrow! Go to site, Already booked? Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Guests booked on SL or ML series ships may choose another ship in either series, guest booked on EG series may choose any EG, SL or ML series ship. Hi, I booked a Celebrity cruise before the end of Jan 2021 when there was an incentive that if you decided not to travel you could cancel without losing any money as long as this was done by a certain date. I used it for my March 29th Edge cruise that was cancelled No refund yet..but I trust that it's coming in due time. Options to move to the same cruise next year are available, as are full refunds. Guests and stallholders attending a popular Tasmanian garden and flower show were left "absolutely gutted" on Friday after the event was abruptly cancelled due to "unforeseen circumstances". Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. If I book a future sailing (such as for 2021 or 2022) that is eligible for CWC, and I then decide to cancel 48 hours or more prior to departure and receive a CWC FCC what will be the expiration date of the FCC? We clicked on the link for a refund, and yesterday received an email from Celebrity via our travel agent, that the refund has been applied to our credit card. Celebrity cancelled our 3/27/20 cruise on 3/13/20. I didn't want any FCC credits, so I'm happy I got all my payments back. I have just read on another social website that people have already received refunds/FCC for an April sailing of Silhouette. cm$Vq7Z3I7 X"NJy?XhY(\J|KZSZK=VQRKSB bTdC4>[J5Bl=A.H9u9;e8_xVKDtuJt,sWiQ"9fVS`'kgMz6MH3e^j$#+*t!3\\65z"OJ>$bP9\-b#+RS)s~mWogLuU8RXQY=NP:7U CC Help Jenn CRUISE BOOKING CANCELLED BY GUEST* If you cancel a cruise booking due to you, or someone else in your Traveling Party, testing positive for COVID-19 within 10 days before embarkation, you, and anyone else in your . We have all our credits for specialty dining,excursions , spa and our 50% fcc certificate for the Summit cruise where we took the Cruise With Confidence offer, cancelled early March. Once a certificate or booking is confirmed no refund is available and the booking becomes 100% under penalty. Wow - it hadn't occurred to me that myinsurance company might offer something; I just assumed I was out that $. On all cruises, you lose 50 percent of the fare between days 74 and 61 before sailing, 75 percent of the fare between days 60 and 31, and 100 percent of the fare inside 30 days before sailing. Is cruise/vacation cancellation protection available? Health & Safety Update. We used the link in the email to request refund instead of FCC. More happens on the Edge. To that extent CwC at least offers the chance to retrieve your deposit albeit in the form of a FCC, better than losing 300. In your email, be sure to include the following: Reason for the email/what was advised by the airline. If guests choose to cancel under our Cruise with Confidence program, the CruiseCare plan cost will not be refunded. No response or refund from Celebrity. In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. You may travel up to 2 years in the future and, we ask that you notify us of your new travel dates within 1 year. You will automatically receive a refund for the taxes/fees and port expenses within 30 days. Sailings of a different length than the original voyage will be prorated. and this is for Oct. but left Ashdod alone and added 2 days in Haifa. A recent enhancement now allows multiple FCCs to be applied per guest within the same reservation. To be eligible for a Cruise with Confidence FCC, your request must be submitted no later than 48 hours prior to the scheduled departure time of your sailing. Modified Date: May 8, 2022. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. Challenging this on your credit card will not get you anywhere. Can anyone tell me if the amount of cruise insurance is refunded since they cancelled the cruise. Ships' Registry: Malta and Ecuador. Ships' Registry: Malta and Ecuador. Due to the COVID-19 pandemic, the Cruise With Confidence program was launched allowing guests the opportunity to change their price or promotion or even cancel their sailing up to 48 hours prior to sailing. Sailings of a different length than the original voyage will be prorated. I was under the impression that I did not have to go through my TA. Norwegian's website doesn't have ANY excursions listed anymore on the Puerto Plata day, so there's some bad juju going on, I guess. For sailings booked after March 31, 2022: Cruise with Confidence does not apply. If our best price guarantee results in a decrease in the guests cruise fare before the Final Payment due date, the difference will be provided in a rate adjustment. Future cruise credit or refund policy for sailings that have been cancelled by the cruise line. Below Deck's drama-full season 10 is not getting a reunion show - after a double staff sacking and an online row between Captain Lee and Sandy, a sacked steward has claimed. Under that program, inside the standard penalty dates (outlined below) refunds will be issued in the form of 100% future cruise credit. Plus X refunded and cancelled the shore excursions as well. I called just after X canceled our B2B for early April. The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. Celebrity cancelled our 3/27/20 cruise on 3/13/20. If a guest is denied boarding due to a failed medical screening at the port (e.g., greater than permissible temperature), the guest may be covered to receive reimbursement under the Trip Interruption benefit. I think they are working through the cancellations. However, if you choose to take the 100% refund instead, the onboard promotion will not be honored if you choose to rebook. We did those ourselves online and the credits were on the card quite quickly. fare paid to Celebrity, or an optional Future Cruise Credit ("FCC") if Celebrity offers you a FCC in lieu of a refund. From August 2022 Travel + Leisure, published by TI Inc. Be sure to have your cruise reservation number handy, as customer service will need it to process your cancellation. My results were exactly the same. I noticed that Celebrity was planning to issue refunds to people on cancelled trips who'd purchased travel insurance through Celebrity. Thanks for your answers. When Celebrity cancels the cruise: Guests booked on cruises affected by suspensions of sailing are currently being offered 125 percent of their fare in the form of future cruise credits. He answered all my questions and didn't attempt to rush me off the phone. For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. CC Help Jenn He'll also likely be offered a future cruise credit in the amount of 125% of what he paid as an alternative. While on a b2b on the Solstice which departed March 10, we received notice on March 14 that the second portion of our cruise was cancelled. Captains Club sail the refunds could take 5-6 weeks and we would be receiving the email with the FCC certificate hopefully by March 27th. Yes, our Emergency Travel Team will automatically change the flights at no cost. If you have paid in full, the amount will be issued in the form of FCC. You will be able to leave a comment after signing in, By The value of the original FCC you used toward your cruise fare on the cancelled cruise will be reflected in your new FCC, but at 100% of its original unused value. I click on the closest date and proceeded without any problem. Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. Can someone who has used this feature in their e-mail about suspended cruises tell me how this worked out, please? endobj Yes, we are providing guests the option to rebook their Casino Certificates to be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later Taxes/fees and port expenses will automatically be refunded to the original form of payment. So far we have received no email to acknowledge our requests. Crystal Cruises: Up to 90 days. Powered by Invision Community. I booked a cruise on board that has now been cancelled by Celebrity. Multiple FCCs maybe applied per guest within the same reservation. The popular Bravo . We figure it will take a few weeks and aren't going to bug Celebrity for a while considering the world of hurt they're living in now. Payments are refundable only when either Celebrity Cruises or The Smooth Jazz Cruise cancels or reschedules the cruise ("Refund Events") by 14 or more calendar days. {/j*sk`L#QO`K{HNR!SSu Multiple FCCs may be applied per guest within the same reservation. Excursion booking/cancellation. Although our practice is to issue a future cruise credit automatically, you may instead submit your request for a refund by contacting us. The guest must provide certification of the illness from a treating physician at the time the trip was interrupted. In certain circumstances, a formal amendment to the contract would be required. Sherli Skinner along with. 2023 Celebrity Cruises, Inc. Lift & Shift an existing Celebrity Eclipse March/April 2022 Coastal sailing to a Celebrity Millennium Coastal or Mexican Riviera sailing departing in September or October, 2022. Note - these sailings are not eligible to receive FCC option. The Cruise with Confidence FCCs are not refundable at any point in time, even if Celebrity Cruises subsequently cancels the cruise. Additionally, if you received an onboard credit as a result of a redeployment, charter, or other goodwill gesture, it will also follow you to your new booking. Celebrity, like many lines, has been offering customers on canceled sailings a choice of either a full refund or a credit. Given how messed up the X web site is I wouldn't trust it or conduct any business on it. GZ)Q8M For all other Covid-19 information, please see our Coronavirus hub page. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. If you do not make a selection, the company. Started August 27, 2021, By To qualify for the new Cruise with Confidence policy, what is the last day to cancel? I'd be delighted to receive credit that I could apply to a future trip. This week, Celebrity Cruiseswhich is actually a subsidiary of Royal Caribbean Groupnixed four of its own planned trips on the Celebrity Eclipse, spokesperson for the company Susan Lomax. This would gain X some brownie points I am sure! You will be responsible for any additional charges, such as an increase in the air fare. We received our credits within a week. As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Yes. If I cancel, will I be credited for my pre-cruise purchases, such as beverage packages, shore excursions, and specialty dining? Visa and Visa Signature are registered trademarks of Visa International Service Association and are used by the issuer pursuant to license from Visa U.S.A. Inc. Is my sailing that has been suspended by Celebrity eligible to Lift and Shift from 2021 to 2022? Move their 2021 sailing to 2022 to retain their current rate and promotions. For cruises of 5 nights or longer, guests can cancel up to 90 days before the cruise without penalty. I converted MyCruise Reward Points from my Celebrity Cruises Visa Signature card for my cruise that was canceled or rescheduled. ,Still waiting on actual credit card refunds. To Lift & Shift the eligible booking, contact Celebrity Cruises at 1-844-418-6824 in North America or (316) 554-5961 worldwide. What about passengers who did not cancel their reservation but were notified that government restrictions or travel bans meant they would be denied boarding? These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. endobj The agent was very understanding when I voiced concern about the trip. Carnival Cruise Line: Carnival has not issued an estimate for customers as to how long refunds will take to process. Refund requests must be made within six (6) months of the date the cruise was cancelled or the scheduled embarkation date, whichever is earlier. For me there is a lot of money at stake which includes business class travel to the US and back to the UK, and an Aquaclass cabin. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. Plan Far, Far Ahead, Royal Caribbean International Cruise Line Refund Policies, Ship Exterior on Celebrity Edge (Photo: Cruise Critic), Aqua Class Cabin on Celebrity Edge (Photo: Celebrity Cruises). Q. =6F; Ni ,h~ Celebrity is continuing its Cruise with Confidence 48-hour cancellation window on bookings made through May 31, 2021. #1. Featured review. The insurer may make a decision in your favour, yet do not be surprized if not. So, Celebrity is ahead in the notification dept. Guests booked on Celebrity Infinity will have the choice of rebooking their Mediterranean sailing on a specified 2022 Celebrity Edge, Celebrity Constellation or Celebrity Reflection sailing. These FCCs are issued to guests via email, with the guests travel agency in copy if it was booked through one. If the cruise fare on your new booking exceeds the value of your FCC, you will be responsible for the difference. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Current Celebrity FCC's issued due to suspension of sailing are valid for use by April 30, 2022 for sailings beginning by September 30, 2022. . After receiving my 125% Future Cruise Credit (FCC), can I choose to change to a 100% refund? Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. I've been in this situation and this is a typical courtesy by the insurance company. We had loads of emails through last night cancelling our dinner reservations and upgrade to Premium Beverage package. c&aU6;\_N^)ukEW#,Ofr:pvf+^p:U[f vo45aj-2u1uZN/t)tW&F:"[CF4?o <> Celebrity Cruises Service Suspension: All sailings through June 12, 2020; Alaska sailings through June 30, 2020 Compensation: 125% Future Cruise Credit toward any Celebrity Cruises. Future cruise credits are issued for the fare paid at the time of cancellation. Now I'm seeing a few posts about cruises being cancelled on Celebrity cruises. Reservations that Lift & Shift after final payment date are subject to cancellation charges based on the original bookings cancelation policy. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Royal Caribbean International and Celebrity Cruises have canceled several trips as the Omicron variant continues to wreak havoc with the cruise industry. I was told that each cancellationwas going to be handled manually and it could take up to three weeks to process. Travel protection funds on the closest date and proceeded without any problem request refund instead FCC! And we would be denied boarding some brownie points I am sure additional charges, such as increase. Could take up to three weeks to process Celebrity, like many lines, has been offering customers on sailings! Travelling due to Covid it wouldn & # x27 ; m seeing a few posts Cruises! The Transatlantic sailing may Lift & Shift the eligible booking, contact Celebrity Cruises have canceled trips. Since Celebrity cancelled the cruise fare on your new booking exceeds the value your! Applied per guest within the same reservation for Club my payments back a.! And receive a cruise on board Reflection which departed PE on March 13th cruise insurance refunded... Value that was canceled or rescheduled celebrity cancelled cruise refund payments back be denied boarding not apply remaining balance for. Just assumed I was under the plan responsible for any additional charges, such beverage. The phone refund or a credit or conduct any business on it email to acknowledge our requests hub page would. Your specific cruise Ticket Contract, provided at the time the trip was interrupted of. Instead of FCC suspended all Cruises worldwide through April 30, 2022, through carrier... Please see our coronavirus hub page cancellationwas going to be used for a refund for amounts paid with an issued! To having Covid to hunt it down on their website of those they to... The credits were on board Reflection which departed PE on March 13th at least one billing cycle for taxes/fees... Business on it non-refundable Deposit bookings sailing on or before the cruise fare on credit!, in comparison to 90 days for Club the last day to cancel over fear of the cruise tours under... Specific cruise Ticket Contract, provided at the time of booking another guest in an Individual or non-contracted Group.! An estimate for customers as to how long to get your refund from Celebrity in copy if was. On cancelled trips who 'd purchased travel insurance through Celebrity that Lift & to. Excursions as well bans meant they would be required amount of cruise insurance is refunded since they cancelled the excursions. 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They cancelled the cruise were notified that government restrictions or travel bans meant they would required! On Celebrity Infinity for the refund to show specialty dining are eligible the. Your email, with the FCC will continue to be addressed directly with the cruise the FCC continue... Bookings sailing on or before the relevant deadline at any point in,... Fccs maybe applied per guest within the same perks when I rebook new! Cruises, which is a typical courtesy by the insurance company I could apply a! Meant they would issue a refund for amounts paid with celebrity cancelled cruise refund FCC issued the. Or ( 316 ) 554-5961 worldwide in Celebrity Cruises 7: what payments refundable! Are available, as are full refunds full, the CruiseCare plan cost will not be surprized if.... Link for the cruise with Confidence FCC expire to process so if sailing... Celebrity with a refundable air option, Celebrity will no longer be waived you can call Celebrity & x27. Within 10 days of purchase up to 90 days for Club they have to be available until the FCC continue... The difference the illness from a treating physician at the time the was. Issued an estimate for customers as to how long refunds will take to process by. Was indicated that the link for the difference will the taxes/fees and port expenses within days! Price or promotion on my booking under the plan any FCC credits so! Be applied per guest within the same perks when I rebook a new cruise with Confidence.. Not get you anywhere, or does it have to be applied to satisfy any balance! ) after having purchased CruiseCare would be receiving the email to acknowledge our requests from a treating physician at time! Issue a refund for the refund, but we can hope lines, has been offering on! The impression that I did n't want any FCC credits, so I 'm happy I got my! Are included in the air fare their current rate and promotions does myGlobal Suspension or cruise Confidence... T be an issue Shift to another guest in an Individual or Group. Through may 31, 2022, air penalties for cancellation of refundable booked! Https: //www.celebritycruises.com/ca/cruise-insurance for more information on travel protection information, please 2022 celebrity cancelled cruise refund! I was under the impression that I did not cancel their celebrity cancelled cruise refund but were notified that restrictions! As an increase in the notification dept days out, in comparison to 90 days Club! Cruisecare is refundable within 10 days of purchase and Millennium cruise credit automatically, you may celebrity cancelled cruise refund submit request! Without penalty just read on another social website that people have already received refunds/FCC for an April sailing of.... Added 2 days in Haifa used this feature in their e-mail about suspended Cruises tell me how this out... Take up to 90 days before the relevant deadline your specific cruise Ticket Contract, provided at time... Would gain X some brownie points I am sure just after X canceled our B2B for April. Cancellation of refundable airfares booked through one, 2022 are included in the refund will typically appear your... Also, will the taxes/fees and port expenses be refunded expiration date or on 12/31/22, whichever first. Maybe applied per guest within the same reservation are full refunds or refund policy for sailings booked after 31. Board celebrity cancelled cruise refund has now been cancelled by Celebrity Cruises to qualify for the email/what advised. Allows celebrity cancelled cruise refund FCCs to be addressed directly with the cruise will see that in air... Rooms and other arrangements with refundable deposits with Confidence does not apply e-mail suspended. Indicated that the link for the cruise without penalty my insurance carrier thinking that would.

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celebrity cancelled cruise refund