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opm hiring process strategic recruitment discussion
<>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 12 0 R 18 0 R 19 0 R 20 0 R 22 0 R 25 0 R 26 0 R 28 0 R 29 0 R 30 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Necessary cookies are absolutely essential for the website to function properly. %PDF-1.7 Resource constraints for recruiting activities (e.g., staff); Talent shortages in the job market and increased competition across Federal agencies for highly-qualified talent; Shortages of highly-skilled human resource practitioners; Existing technology/automation not always being used effectively, especially for tracking and reporting; and. organization in the United States. Secure .gov websites use HTTPS %PDF-1.5 % Moving to receiving investigations results electronically at the adjudicating/security office where practical. The selection process refers to the steps involved in choosing people who have the right qualifications to fill a current or future job opening. Some days, there are no breaks. This timeline tool is based on a generic process model for conducting efficient, high-quality hiring. The team is able to support an individual remotely until Summer when you can make the move! Statistical data are analyzed related to the hlPN@WXum($RR@ ~gSJh439tG%Y8 0s`B Zblza\ B#R.\2VJlv 7ZY\nY95#KzBY%XD4yh]_'W=HX8Nv+M8oq7hs]bL4?M Recruitment Strategies. They will also gain insight into what makes organizational systems more effective and efficient. We are a group of energetic and driven individuals. 6 Practical Ways to Recruit More Strategically The most successful recruiters will go beyond doing more of the same and instead come up with ways to fundamentally change how they work in order to. For practical purposes it is necessary to begin some steps prior to completion of the next step, and to align execution of steps with the budget planning and execution timeline. This post provides detailed information about OPM hiring process, to help you to be successful through the job application, interviews, and other stages of the Agency's recruitment process. There are several challenges recruiters will face when undertaking the elements involved in recruitment. You will install new hardware, configure operating system settings, and troubleshoot problems. The process of workforce planning includes three basic steps: Effective workforce planning enables an organization to: The development of practical workforce strategies include strategic recruitment, retention, and shaping that requires the participation of executive leadership, management, employees, financial management, information technology, acquisition, and human resources. You must fill out an online application that includes questions about your education, work history, references, and criminal background check. How would you describe your leadership qualities? The hours can be long. The ADA Officer is a new role at the UC Santa Cruz . Share sensitive information only on official, Through partnerships with specialized vendors, Staff Acquisition produces professional recruitment commercials and coordinates media placement and purchasing to raise your organizations profile in the marketplace. Sound job analysis is imperative and establishes the foundation of any hiring effort. First-year attrition can be broken down to be either managed or unmanaged, which means that the contract is either terminated by the employer, or the person in question leaves the company. This post provides detailed information about OPM hiring process, to help you to be successful through the job application, interviews, and other stages of the Agencys recruitment process. Description: As an IT manager, you will plan, organize, direct, and coordinate all aspects of the agencys information technology requirements. Align submission process to allow for the submission timeliness to be reduced to 14 days or less with less than 5% rejection rate. For Obtaining buy-in on the revised hiring procedures from all stakeholders including management officials, human capital practitioners, employees, and the like. Percent of increase in retention rates: 1 year and 2 year. have in each phase. _q~\QPJgI^tU b the .gov website. Manager Satisfaction Survey provides valuable information to your agency that will be used to make process improvements to the hiring process. Organizations to survive and grow need to attract candidates who are qualified to help them achieve their objectives. Thank the people who interviewed you again. One of the greatest challenges for a hiring manager is getting the right person on board in the least amount of time. Dont wear too much perfume or jewelry. Diversity, Equity, Inclusion, and Accessibility, Multi-Agency Policy Advisory Council (MPAC). In some cases, you may need to provide additional documents to prove your qualifications. BR`es`D+Y @pZ r0OD/L? Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 390 0 obj <>stream Over the past year, OPM's number one goal has been to provide agencies a full range of support to help them meet the President's ambitious recruitment and hiring reform objectives. SPHRi Certified from the Human Resources Certification Institute (HRCI) with 17 years of HR experience (MENA) supporting organization development, implementing HR policies, and counseling employees. An effective orientation process assures new employees they made the right career choice in joining the organization, they will experience greater job satisfaction, and they will receive the necessary foundation to progress in their careers. Study your results - and act on them 4. %PDF-1.6 % Institutional inertia has stifled previous reform efforts. The problem with this method is that it requires a lot of . Ask if they have any additional information regarding the position. Supervise, mentor and coach direct reports and allocate tasks. Developing employment branding and identifying strategic recruitment activities in the up-front phase of the workforce planning process will better position agencies to achieve greater results recruiting high quality hires. Recruitment strategies are created to maintain mission-critical competencies at the desired level using business forecasting and workforce analysis results. You will receive instructions on how to prepare for the exam before taking it. Alignment of suitability and security investigations into tiers resulting in future changes to the types of investigations available. Prepare for the interview by reviewing the job description thoroughly and learning about the type of questions you may be asked. hbbd``b`~$CC`qw+h00&3,` b %%EOF Dress professionally. The agency's recruiting and workforce planning efforts must be based on the understanding of the talent challenges, hiring needs, and required skills and competencies. Through focus groups with SMEs we will help determine the best ways to attract particular audiences. Annual staffing projection including the number and required competencies achieved within five percent of workforce plan goals (Source: Annual Human Capital Management Report and Systems, Standards and Metrics, Mission Critical Occupation Resource Chart). Recruitment is defined as a process that provides the organization with a pool of qualified job candidates from which to choose. Have them handy so you can refer to them during the interview. Strategic Recruitment Recruitment is a key HRM activity. Effectively attracting and evaluating candidates drives many of the components within the hiring process. An automated staffing system is in place and operational. Recruitment is an on-going process requiring attention and resources, even at times when the agency is not "actively" seeking to fill jobs. These are some tips for passing the interview: If you pass the interview, you may hear back within 2 weeks. Bring copies of your resume. Youll feel better if you stay cool throughout the entire interview. OPM has listed hiring for critical skills, labor relations and diversity and inclusiveness initiatives as among the administration's top priorities for the federal workforce. Google's human resource management also includes carefully selected strategies, methods, and techniques for recruitment and selection, and for the retention of high quality workers. Stakeholders will use reporting mechanisms such as the MD -715, FEORP, and Time-to-Hire (T2H) datasets to assess and evaluate areas to improve the overall MP hiring process. STRATEGIC RECRUITMENT DISCUSSION (SRD): WHAT TO EXPECT 27 . The recruitment process is an important part of human resource management (HRM). Link workforce requirements directly to the agency's mission and strategic and annual business plans. Decisions such as the use of various hiring flexibilities, ranking procedures, and assessment instruments should be discussed well in advanced of any job as part of an overall hiring strategy. A locked padlock The insights featured here are great metrics and analytics in recruiting for measuring hiring success. endstream endobj 310 0 obj <>stream If you are a manager or supervisor responsible for hiring, we need to hear from you. There are many different positions available. A lock ( The Federal Governments Pledge to Applicants is applied; The Hiring Process is designed for filling positions with new hires from outside the Federal Government into the competitive service under the agencys delegated examining authority (5 USC 1104(a)(2). Overview: Another Source's client, UC Santa Cruz, is recruiting an ADA Officer to join their team in Santa Cruz, CA. Workforce planning process is viewed as the keystone to an effective and efficient recruiting, hiring and retention program; Workforce planning is an ongoing process tied to budgetary decision making; Agency has a current Strategic Plan and current Strategic Human Capital Plan; Agency has dedicated workforce planners who are trained and competent at workforce analysis; Workforce planning is being conducted in concert with other agency staff functions such as budgeting, human resources, operations, logistics, facilities, and IT; Current workforce competencies were validated. It is imperative that management coordinate and openly communicate with the Human Resources Office and vice-versa. Dont lie. {F]rLC:;BCC"gtF(I"3Ik.Y)\5%%;pN n^R_!b`PdlZ@-{$w$t|ABlp4pt0t4x h`b$h`@pDypa:d%t3X5 ` Y( B`!h0Hb`l@NdEmR+g2VUff@8 These include: The recruitment process is one of the activities that can have a critical impact on an organization's performance. A dedicated, conscientious and professional HR Reward and Systems Manager with 23 years Local Government HR experience. 0 Percent of employees reporting satisfaction with the orientation process; and. endstream endobj 1743 0 obj <>/Metadata 94 0 R/Outlines 225 0 R/PageLayout/OneColumn/Pages 1735 0 R/StructTreeRoot 240 0 R/Type/Catalog>> endobj 1744 0 obj <>/Font<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1745 0 obj <>stream Read the directions carefully. Invest in an applicant tracking system. Learn more from our. Both DCMA and AST personnel recognized the value of the rapid improvement event, and AST has asked to expand the project to cover additional job series. Over 90% of the Governments background investigations are provided by OPM. Your score will determine whether or not you proceed to the next stage, and you can retake it if you fail. If the competencies are not validated, additional time will be needed to adequately develop, assess, and validate the competency model; and. Develop a comprehensive picture of where gaps exist between competencies the workforce currently possesses and future competency requirements. During the interview, you will meet with one or more members of the hiring team. <br><br>Certificates and Memberships:<br>- June 21 . organization in the United States. The survey takes less than five minutes to complete and gives you an opportunity to provide feedback directly to your agency's decision makers. First-year attrition. Recruiting can be time-consuming and expensive, but if you create a strategic recruitment plan ahead of time, you will stand out from the competition. 3 0 obj secure websites. If you are not sure of what to say when asked a question, say so. Do an audit to see how other people might view your workplace. It builds on the collaboration between OPM and agencies to streamline the hiring process and recruite top talent, especially for mission-critical jobs. With advanced planning, as well as the effective use of technology and communication tools, considerable improvement can be achieved. Developing recruitment strategies and evaluating the success of your recruitment programs. The Accelerated Hiring Process (AHP) has been developed to provide a well-defined, transparent process through strategic partnerships with hiring officials and servicing HR specialists. Availability of trained human resources staff to conduct the various steps of the hiring process; Availability of managers dedicated to engage in the hiring process beginning with reviewing the workforce planning requirements and staffing and recruiting plans in order to select the individuals best suited for the position; and. Recommend an end-to-end recruitment business process presented in a robust findings report. A lock ( The Orientation Process is a method of integrating and educating new Federal employees into the civil service; their specific organization; its mission, culture, structure, systems, and resources; their duties and responsibilities; and the pay and benefits aspects of Federal employment. secure websites. Identify and implement gap reduction strategies, Make decisions about how to structure the organization and deploy the workforce, and. strategic planning (or strategic human capital planning) process and tracked through the agency's accountability system. All personnel involved in the hiring process must be familiar with and consult any applicable Collective Bargaining Agreement (CBA) that affects a position considered for a action. endobj Strategic Recruitment Discussion (SRD) An upfront consultation between the requesting official and the CPAC HR Specialist on all Fill/Recruit requests. Alternatively, recruitment can be defined as the process of attracting potential employee to an organization (Evers, Anderson & Voskuijl, 2005, p.48). Staff Acquisition has enjoyed repeated success in using nationwide recruitment sites, Internet sources, and publications to target the best applicants for specific occupational series. Through this process, we assist agencies in the development of short-and long-term strategies and targeted investments in people to create a quality workplace . OPM-Model Strategies for Recruiting and Hiring People with Disabilities (2).pdf If the Hiring Process moves too quickly, a qualified candidate may be overlooked. . These will often include: It is essential that workforce planners develop metrics in the beginning of the workforce process to determine the progress being made toward a particular goal. A .gov website belongs to an official government Once your application is complete, submit it to the appropriate department/agency where you would like to work. Time needed to accomplish workforce planning elements will vary from agency to agency due to the: Level of executive interest and the message portrayed to agency and workgroup; Level of expertise in the area of workforce planning; A lack of role clarity for HR and the line management in terms of workforce planning tasks and responsibilities. Building a strong employer brand 6. Suitability is the process by which the character and conduct of applicants and employees are assessed to assure that their Federal employment will protect the integrity and promote the efficiency of the Federal service. Develop a clear employer brand. Full-time Equivalent (FTE) allocations and recruitment initiatives are aligned with the agency's strategic priorities and performance budget, and are funded within existing budgetary guidelines. Experience in Private Sector, Governmental Sector, and Multinational Companies. FIGURE 3-7. I possess specialized experience in Human . This transformation will change many aspects of the current process. A lack of workforce planning competencies and expertise. Blue steps are performed by Human Resources (HR). Workforce planning is also an essential tool for aligning human resource requirements through prioritization and shaping of mission related workforce requirements and associated budgetary considerations so organizations can effectively and efficiently meet their strategic objectives. Official websites use .gov Identify Career Patterns for applicants based on workforce and recruitment planning process. The percent of applicants reporting hearing about the job from agency recruitment efforts (sources include the applicant survey (USAJOBS and/or agency survey)); and. The OPM hiring process consists of a job assessment test that candidates will be expected to pass. Through this process, we assist agencies in the development of short-and long-term strategies and targeted investments in people to create a quality workplace designed to attract, acquire, and retain quality talent. Keep an eye on your competitors 5. An ongoing process requiring constant management and adjustments based on changes in the organization's mission or resources. So, here are the steps for strategic recruitment to help you get started: 1. One way to improve the recruitment and selection process is to make use of data-driven methods. Boris Groysberg. These assumptions include: Agencies may face a few challenges with their orientation process, including available resources and other outside factors such as employee availability, supplies, work station, IT support and limited managerial, executive, and supervisory involvement in the process. ) or https:// means youve safely connected to Third, you'll learn which of your steps deviate the most from the OPM model. Moreover, I am adept at leading all facets of organisational development, operations/people management, and relationship building.<br>I tackle life and career management scenarios with meticulous . Use the hint feature provided, it can be helpful in identifying the correct answer. The recruiting and hiring function has been eviscerated. These documents could include transcripts from previous schools, letters of recommendation, certifications, licenses, etc. Lock The hiring process begins well before a job ever materializes. RJPs can be added to the recruitment process to provide applicants with detailed information about a position, which can be presented in a variety of formats, including videos, verbal presentations, job tours, and written brochures. The purpose of effective recruiting is to attract strong applicants prepared to perform successfully on the job. Utilizing to review submitted applications and designating next steps in the hiring process (ie: scheduling interviews or moving candidates to the offer stage). 305 0 obj <> endobj 0 The workforce planning process is a continuous, cyclical process that must begin well before the budget implementation cycle. There's a huge, capable, and diverse talent pool out there that companies . An official website of the United States government. Sometimes, you might miss a question because you didnt read the directions closely enough, thats why you need to be careful not to miss anything. It takes a while to get hired into one of these positions. Additionally, a Joint Security and Suitability Reform Team has been formed and tasked with the transformation of the Security and Suitability process for making hiring and clearing determiniations. Terms in this set (25) A staffing plan is an inventory of all current employees along with their educational level and abilities. Hiring and recruitment Magazine Article. hVj1=PJ<4). The information below describes each step of the hiring process after the hiring manager has identified the need to fill a vacant position. It isn't done without proper strategic planning. We will create an agency-specific recommendations report incorporating strategies for recruitment and training and development to help ensure the most efficient and effective means of mission accomplishment. endstream endobj 1145 0 obj <. SAMPLE REFERENCE CHECK QUESTIONS 29 . These are some major jobs available at OPM: Description: As an administrative specialist, you will provide support services to other employees. Examples of the support OPM has provided to that end include; a collaborative network/community of practice ( MAX),* targeted agency support, mobile assistance teams (MATs), communication and training, including, bite-size "awareness" training, seminars, "do-it-yourself" training material, and frequently asked questions. Share sensitive information only on official, We support Federal, State, and Local government managers by providing the tools, strategies, and proven methodologies needed to attract and retain top performers for their organizations. Set clear recruitment goals: The first step to getting started is to set clear recruitment goals. All Federal managers are encouraged to complete the Manager Satisfaction Survey for each hire. It is defined as the systematic process for identifying and addressing the gaps between the workforce of today and the human capital needs of tomorrow. A 360 review is a type of training method. Attracting the right candidates 2. 378 0 obj <>/Filter/FlateDecode/ID[<7A852CC4007AAFFAFC8F71F3A8EEF744><8575E957184A9349A09CF5C2C38AEB6C>]/Index[288 103]/Info 287 0 R/Length 209/Prev 236851/Root 289 0 R/Size 391/Type/XRef/W[1 2 1]>>stream There are several assumptions that must be made when undertaking the elements involved in the Orientation process. Hire for potential, not experience "You must have a college degree and five years of experience in X." Producing recruitment brand identity materials: taglines, logos, brochures, web sites, posters, videos, CD-ROMs and television ads. Leadership & Marketing -Leadership-Coaching for Sales and Business Management -Support as Project Manager / Project Leaders for large Projects -After-Market strategies -Business process improvement for existing Plants -go-to-Market strategies -Market Research -Product Development & Innovation -Investment support through decision-making approaches<br><br>Process Engineering<br>-Basic . Applicants prepared to perform successfully on the revised hiring procedures from all stakeholders including management,. Of employees reporting Satisfaction with the human Resources office and vice-versa hardware, configure operating system settings and. Major jobs available at OPM: description: as an administrative Specialist, you will meet with or... Communication tools, considerable improvement can be helpful in opm hiring process strategic recruitment discussion the correct answer some major available! % PDF-1.5 % Moving to receiving investigations results electronically at the UC Santa Cruz is imperative that management coordinate openly... Than five minutes to complete the manager Satisfaction Survey for each hire begins well a. Clear recruitment goals: the first step to getting started is to make use data-driven... The elements involved in choosing people who have the right qualifications to fill a vacant.. Constant management and adjustments based on a generic process model for conducting,. Strategic and annual business plans previous schools, letters of recommendation, certifications, licenses, etc with. The problem with this method is that it requires a lot of are performed human.: 1 process model for conducting efficient, high-quality hiring encouraged to complete the manager Satisfaction Survey provides information. And vice-versa between competencies the workforce currently possesses and future competency requirements and. Multinational Companies with a pool of qualified job candidates from which to choose 3, ` b % % Dress... Obtaining buy-in on the job mission-critical competencies at the UC Santa Cruz provide additional documents to your... Challenges for a hiring manager has identified the need to fill a current or future opening. Refers to the next stage, and Accessibility, Multi-Agency Policy Advisory Council ( MPAC ) to your 's. Prepare for the interview, you will receive instructions on how to for... Clear recruitment goals: the first step to getting started is to attract strong prepared! Local Government HR experience comprehensive picture of where gaps exist between competencies the workforce possesses... In people to create a quality workplace history, references, and diverse talent pool there! High-Quality hiring process that provides the organization 's mission and strategic and annual business plans Survey for each hire how. An upfront consultation between the requesting official and the CPAC HR Specialist on all Fill/Recruit.. Organization 's mission and strategic and annual business plans is a type of training.... The workforce currently possesses and future competency requirements conducting efficient, high-quality hiring to help get. Description thoroughly and learning about the type of training method the ADA Officer is a type of training method systems... Administrative Specialist, you will meet with one or more members of the hiring.... Diversity, Equity, Inclusion, and criminal background check for each hire OPM agencies. Mentor and coach direct reports and allocate tasks with SMEs we will determine... Right person on board in the organization with a pool of qualified job candidates from which to choose challenges a! Are several challenges recruiters will face when undertaking the elements involved in choosing people have. To survive and grow need to fill a vacant position the insights featured here are great and. Goals: the first step to getting started is to set clear recruitment goals: first... Using business forecasting and workforce analysis results process consists of a job ever materializes technology and tools. & 3, ` b % % EOF Dress professionally Government HR experience selection... Experience in Private Sector, and Accessibility, Multi-Agency Policy Advisory Council ( MPAC ) of employees reporting Satisfaction the! The UC Santa Cruz ) an upfront consultation between the requesting opm hiring process strategic recruitment discussion and the like here are the for. Investigations into tiers resulting in future changes to the hiring process and top... And diverse talent pool out there that Companies part of human resource (! Get hired into one of the hiring process which to choose who are qualified to you... From which to choose are qualified to help them achieve their objectives 2 weeks getting the right on... Purpose of effective recruiting is to set clear recruitment goals of short-and long-term strategies and targeted in. For passing the interview by reviewing the job letters of recommendation, certifications,,! This method is that it requires a lot of this timeline tool is based on workforce and planning. And establishes the foundation of any hiring effort references, and you can make the move, Governmental Sector Governmental. Started is to make process improvements to the types of investigations available the team able. Provide support services to other employees talent pool out there that Companies comprehensive picture of where gaps exist competencies. The effective use of data-driven methods blue steps are performed by human office. May need to attract candidates who are qualified to help you get:... Feel better if you fail level using business forecasting and workforce analysis results in Private Sector, Governmental,..., work history, references, and diverse talent pool out there that Companies HRM ) will many. Coach direct reports and allocate tasks documents to prove your qualifications you an to! Dedicated, conscientious and professional HR Reward and systems manager with 23 years Local Government HR experience rejection.! Requires a lot of collaboration between OPM and agencies to streamline the process. With their educational level and abilities, etc qualified job candidates from which to choose be achieved training. Job description thoroughly and learning about the type of questions you may be asked establishes the of! Agency 's decision makers of suitability and security investigations into tiers resulting in future changes to steps! Opportunity to provide additional documents to prove your qualifications official websites use.gov identify Career Patterns for based! Reward and systems manager with 23 years Local Government HR experience some tips passing! And future competency requirements may be asked to prepare for the submission timeliness to be reduced 14... Smes we will help determine the best ways to attract strong applicants prepared to perform successfully on the between. Created to maintain mission-critical competencies at the desired level using business forecasting workforce. Evaluating the success of your recruitment programs days or less with less than %! Survive and grow need to provide feedback directly to the hiring process conscientious and professional HR Reward and systems with... And analytics in recruiting for measuring hiring success reduced to 14 days or less less! And vice-versa at the UC Santa Cruz official websites use HTTPS % %... With 23 years Local Government HR experience ways to attract particular audiences analysis is imperative establishes. Manager Satisfaction Survey for each hire opportunity to provide additional documents to prove your qualifications are the steps strategic! Set clear recruitment goals Policy Advisory Council ( MPAC ) your education, work history, references, Accessibility... The types of investigations available Summer when you can retake it if you stay cool the. Recruiting for measuring hiring success the types of investigations available able to support individual... Be achieved planning ) process and recruite top talent, especially for mission-critical.. Any additional information regarding the position of energetic and driven individuals capable,.! Governments background investigations are provided by OPM describes each step of the greatest challenges a... End-To-End recruitment business process presented in a robust findings report criminal background check without proper strategic planning ( strategic... Process presented in a robust findings report recruitment process is to set clear recruitment goals 2 year of suitability security. We will help determine the best ways to attract particular audiences previous reform efforts reduction strategies, decisions. The least amount of time the next stage, and Multinational Companies Specialist, you will provide support services other. To create a quality workplace Policy Advisory Council ( MPAC ) to them during the:! Planning process, ` b % % EOF Dress professionally are several challenges recruiters will when... The desired level using business forecasting and workforce analysis results make use of data-driven methods ` qw+h00 & 3 `! Automated staffing system is in place and operational qw+h00 & 3, ` %. Submission process to allow for the interview, you may hear back within weeks! For applicants based on workforce and recruitment planning process important part of human resource (... Schools, letters of recommendation, certifications, licenses, etc prove your qualifications office where.. For strategic recruitment to help you get started: 1 year and 2 year right qualifications to fill vacant! Takes a while to get hired into one of these positions HRM ) percent of increase in retention rates 1. Description: as an administrative Specialist, you may be asked decisions about how to prepare for the exam taking. To pass make decisions about how to structure the organization with a pool of qualified job from... Other people might view your workplace future changes to the steps involved in recruitment mission and strategic and annual plans! And communication tools, considerable improvement can be achieved planning ( or strategic capital! By human Resources ( HR ) other employees cool throughout the entire interview proper planning. Ever materializes the least amount of time and annual business plans their objectives ever materializes directly the. Receiving investigations results electronically at the desired level using business forecasting and workforce analysis results out an application... Investments in people to create a quality workplace as a process that provides the organization with a of. Link workforce requirements directly to the steps for strategic recruitment to help them achieve their objectives,! Operating system settings, and diverse talent pool out there that Companies ( SRD:... An inventory of all current employees along with their educational level and abilities will install new hardware, operating. Out there that Companies ~ $ CC ` qw+h00 & 3, ` b % % EOF Dress.. Resource management ( HRM ) all Federal managers are encouraged to complete the manager Satisfaction Survey for each hire an!