printer not working after windows 11 update
After installing updates released on November 8, 2022 or later on Windows Servers with the Domain Controller role, you might have issues with Kerberos authentication. The outdated drivers are not doing what they are meant to do. If you'rehaving trouble connecting to a Bluetooth printer, see Fix Bluetooth problems in Windows 10: FAQ. Wait for your device to find nearby printers, choose the one you want,then selectAdd device. Type "services.msc" and press enter. you may try delete the printer,and stop the printer spooler,and go to C:\Windows\System32\spool\ rename the folder,start the spooler back and reinstall. If you recently upgraded from an earlier version of Windows, your printer driver might work with the previous version but might not work well or at all with Windows 10. Occasionally, printer issues are caused by unresponsive devices and driver settings, rather than by outdated drivers. However, doing this is likely not enough since the Windows Update component will likely end up re-installing the problematic update once again. If your printer still doesnt work after you install the latest driver for your printer, continue to step 5. Some scenarios which might be affected: When this issue is encountered you might receive a Microsoft-Windows-Kerberos-Key-Distribution-Center Event ID 14 error event in the System section of Event Log on your Domain Controller with the below text. Some hardware ineligible Windows 10 and Windows 11, version 21H2 devices were offered an inaccurate upgrade to Windows 11. Microsoft is investigating the issues and working on fixes that should arrive in a future Windows 11 update. You will receive a verification email shortly. And while this update was successful for the most part, a small segment of the user base ended up with an entirely new issue where their network printer became entirely unusable. If you have implemented the above workaround, it is recommended to continue using the configuration in the workaround. WebRestart the computer and turn on the printer. This site is available in 11 languages: English, Chinese Traditional, Chinese Simplified, French (France), German, Italian, Japanese, Korean, Portuguese (Brazil), Russian, and Spanish (Spain). For doing so, follow the steps given below: Firstly, press Windows + I and launch the Settings App. Wait for your device to find nearby printers, select the one you want, and then selectAdd device. Running the troubleshooter should be your go-to step whenever an error or You can search for a driver on the manufacturer's website. If you are an IT pro supporting an organization, visit Windows release health on the Microsoft 365 admin center for additional details. Reboot your PC and see if you are still not able to connect your network printer. Because of this, youll also need to use the Microsoft Show or Hide troubleshooter to hide the update that is causing this issue for you. If you've installed the printer but it doesn't work, check the manufacturer's website for troubleshooting information or driver updates. Color is The special Group Policy can be found in Computer Configuration -> Administrative Templates -> . Windows administrators have reportedly been complaining about printing issues with their network printers after installing the Patch Tuesday security updates released earlier this week. If your printer displays an "offline" status, check outTroubleshooting offline printer problems. If you're using Windows8.1or Windows RT 8.1, additional printer support and drivers are available through Windows Update. Printing that requires domain user authentication might fail. Download and install the latest printer software and drivers from 123.hp.com. Scroll down until you find Print Spooler, right-click, and click Properties. We apologize for this inconvenience and are addressing the issue. This issue was detected on February 23, 2023, and resolved on the same day. You will need to wait for the lock screen to appear again, you should be able to login as expected. Installation of KB5017383 will not change the "Automatically adjust clock for Daylight Saving Time" setting. This listing is an error. Microsoft confirmed two issues related to installing printers on systems running Windows 11 (via Bleeping Computer ). You can follow the steps below to update printer driver on Windows 11/10. In the list of available printers, select the one you want to use, and then click Next. Select Add a local printer or network printer with Since Windows 11 requires complete reinstallation, computers may also experience other problems that are not caused by the new version. In case the problem is not actually related to the KB5006746 update, chances are youre dealing with this problem due to a general inconsistency that is in no way related to this bad update that has gotten everybody riled up. Workaround: You can mitigate this issue by restarting your Windows device. We recommend you install the latest security update for your device. If you're having a problem with printer connectivity in Windows, go to Fix printer connection and printing problems in Windows. When encountering this issue, you may receive an error, "This page cannot be displayed" within XPS Viewer or it might stop responding and have high CPU usage with continually increasing memory usage. If you use the HP Smart app, remove the printer from the app. Some PC users who tried to make the Windows 11 22H2 jump found that doing so may have caused them to run into connectivity issues with printers relying on the Universal Print Class or the IPP Class drivers. Find solutions to common problems or get help from a support agent. Windows Central is part of Future US Inc, an international media group and leading digital publisher. Remote Desktop connections using domain users might fail to connect. To report an issue to Microsoft at any time, use the Feedback Hub app. Workaround: The Windows September 2022 preview release was made available via Microsoft Update Catalog. Find out how toinstall a printer in Windows. If you want to reinstall or add a local printer,plug the USB cable from your printer into an available USB port on your PC, and then turn on the printer. On the printer control panel, check the Wireless light . If your printer still doesnt work, continue to step 3. It's possible that your firewall has been configured too strict, preventing the printer from interacting properly. If you use the HP Smart app, find it in the list of programs, click Uninstall, and then follow the prompts. Lets fire all our test engineers and let our fans find all the bugs. This issue might occur when calling SQLBindCol function before SQLFetch or calling SQLGetData function after SQLFetch and when a value of 0 (zero) is given for the BufferLength argument for fixed datatypes larger than 4 bytes (such as SQL_C_FLOAT). This is a tired old trope and wrong. Start by running the automated printer troubleshooter in the Get Help app. Resolution: This issue was resolved in the out-of-band update KB5020387. 3) See if in recent updates there is any for .Net framework, if there is, Run the Printer Troubleshooter. If no new update is available yet, check back regularly or move down to the next potential fix below. Just because they added the Insider Program, they didn't kill off their internal testing. If this error is received, voice typing will not open. 1) Power up the printer, if wired unplug it's USB cable from PC. If your printer's status displays "Printer in error state," there may be a problem with the printer itself. The print spooler is a file that manages the printing process. This page requires Javascript. Note KB5020387 is not available from Windows Update and will not install automatically. Much better than Windows 10 was when it started with Insider testing. Note: affected events will have "the missing key has an ID of 1": Note: This issue is not an expected part of the security hardening for Netlogon and Kerberos starting with November 2022 security update. To find a specific issue, use the search function on your browser (CTRL + F for Microsoft Edge). Prints a test sheet just fine though..?????? Copying files/shortcuts using Group Policy Preferences might not work as expected. Otherwise, select Windows Update. Windows devices and apps outside of Jordan might also be affected if they are connecting to servers or devices in Jordan or if they are scheduling or attending meetings taking place in Jordan from another location or time zone. Click the Printers & scanners tab. Windows 11 upgrades were offered to ineligible devices. As it turns out, you can also expect to see this particular issue occurring due to a complementary feature (Print-to-PDF) that was unexpectedly affected by the latest update that you installed. You can confirm the printer is working by printing a test page. Resolution: This issue was resolved in KB5018483. If your printer is not in the list, continue to the next step. If you're still using an older version of Windows, things may be a little more complicated. If youre trying to use your printer and run into problems, here are some steps for common printer problems to try to get things working again. The special Group Policy can be found in Computer Configuration -> Administrative Templates-> KB5016691 220722_051525 Known Issue Rollback -> Windows 11 (original release). Changing ASR rules to Audit Mode can help prevent this issue. Select Check for updates at the top of the page. Scroll down until you find Print Spooler, right-click, and click Properties. Black or Color Ink Not Printing, Other Print Quality Issues, Simply ask a new question if you would like to start the discussion again. Preview updates are generally available for manual importing via the Microsoft Update Catalog and Windows Updates. All you have to do is open Settings > System > Troubleshoot > Other troubleshooters. After upgrading to Windows 11, your printer no longer works as expected. You might be unable to access shared folders on workstations and file shares on servers. Type a name for yourprinter, and then selectNext. 1 How to fix Printer not working on Windows 111.1 Run Windows Printer Troubleshooter1.2 Restart the Print Check the wireless connection (for wireless printers). You will need to recreate or restore these shortcuts through other methods. If you need help installing your printer in Windows 10, seeInstall a printer in Windows 10. After the wizard started, select The printer that I want isn't listed. Read the instructions that came with the printer or check the printer manufacturers website for instructions about how to do this. Select Next. Javascript is disabled in this browser. By using this site, you accept the. If you use wireless access points, extenders, or multiple wireless routers with separate SSIDs, make sure you're connected to the same network as the printer for your PC to find and install it. Known affected Group Policy Objects are related to files and shortcuts in User Configuration -> Preferences -> Windows Settings in Group Policy Editor. If your PC is running Windows 10 S, some printers might not work with it, or they might have limited functionality. Choose a proper date from the drop-down menu of Pause until. Download and install the latest printer software and drivers from 123.hp.com. Follow @WindowsUpdate on Twitter for Windows release health updates. Even after months of tinkering by the Microsoft team, if this issue is keeping you from printing important documents, you might want to look at this compilation of some tried and tested methods known to fix it. To learn where this button is located on your printer and to find instructions about how to turn it on, see the instructions that came with the printer or check the manufacturer's website for instructions. Here select Update & Security option. If the Get Help app is unable to resolve your printer issue, try the possiblesolutions listed: Sometimes power cycling your printer can resolve the issue. Click on System. Click on System. You can remove the copies of the printer and continue using the original installation. Remove the printer from pc settings. Sometimes a newly available Windows update can be the key to resolving your printer issues and errors on Windows 11. Copyright 2023 HP Development Company, L.P. This works in most cases, where the issue is originated due to a system corruption. Resolution: This issue was resolved in out-of-band updates released November 17, 2022 and November 18, 2022 for installation on all the Domain Controllers (DCs) in your environment. The printing troubleshooter can fix problems with installing and connecting to a printer. At the confirmation prompt, accept the change and wait until the Microsoft Print to PFF component is enabled. For enterprise-managed devices that have installed an affected update and encountered this issue can resolve it by installing and configuring a special Group Policy. do not need to continue troubleshooting. Here's How to Fix It 1. On the General tab of the Printer Properties box, check the driver listed next to "Model:". The irony of this ongoing issue is that the KB5006746 update was supposed to fix a whole slew of printer connectivity issues that were preventing Windows 11 users from connecting to their network printers. Check documents on compatibility, FAQs, upgrade information and available fixes. At the initial screen, wait until the scan is complete. You will now see options toinstall the printer driver. All of the options can apply for a printer that is connected wirelessly or through your network. Workaround: If you encounter this issue, it will automatically resolve itself after a brief time. Resolution: This issue is resolved. The HTTP-related issue affects the following platforms: The list of affected platforms for the IPP issue is shorter: Microsoft is investigating the issues and working on fixes that should roll out in a future update. NY 10036. Windows 11 Support Center. However, what you can still do is enforce the same kind of fix that the hotfix for the bad update already does. Having it to support existing signout flows. Here, you will find the Printer troubleshooter among the list of Windows troubleshooters. The issue only affects the newly added Microsoft account user and only for the first sign in. All text will appear in English if your browser default language is not one of the 11 supported languages. Go to Settings -> Update & Security -> Windows Update. if this scenario is applicable, follow the instructions below to re-enable the Print to PDF feature from the Windows Features screen: In case the same kind of issue is still occurring, move down to the next potential fix below. Using this method restores Windows to a previous restore point where you know your printer was functional without any error. If you see your printer listed, select the Add device button for your printer. Select your devices architecture, and then select Next. Most printers require that you install the latest printer driver to help the printer work well. HP can identify most HP products and recommend possible solutions. Click Start -> Settings -> Update & Security. Clear and reset the print spooler, Step 6. Didn't find what you were looking for? Running the troubleshooter should be your go-to step whenever an error or issue arises. Hey I have a great idea. Have run HP Print/scan Doctor 2x, and says " no problems found." Note: If the workaround above was used, it should have been undone on September 11, 2022. After you download them, double-click (or double-tap) the file to begin installing it. How does HP install software and gather data? If none are available and you have the installation CD, click Have Disk, and then browse to the folder where the printer driver is located. you weren't notified about the latest Windows update, MakeUseOf MWC Awards 2023: The Best Tech in Show. Simply plug the USB cable from your printer into an available USB port on your PC, and turn the printer on. IT administrators who utilize Windows Server Update Services (WSUS) might notice that the Windows September 2022 preview update, known as the 'C' release, is listed among the updates available from WSUS. If youre using a wired printer, make sure that the printer cable is properly connected from the printer to your PC. After installing KB5014668 or later updates, XPS Viewer might be unable to open XML Paper Specification (XPS) documents in some non-English languages, including some Japanese and Chinese character encodings. For direct help with your home PC, use the Get Help app in Windows or contact Microsoft Support. If the previous troubleshooting step is not successful, you may need to clear spooler files and restart the spooler service. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Choose the account you want to sign in with. Select the Drivers tab, and see if your printer is listed. Turn off your printer and disconnect any cables Open the Settings app, navigate to "Bluetooth & devices," and select "Printers & scanners." In Windows, search for and open Printers & scanners, and then find the name of your printer. If your printer or other equipment is plugged in to a surge protector or a backup power supply, make sure that hardware is plugged in and turned on as well. Select Optional updates. To learn more, see Send feedback to Microsoft with the Feedback Hub app. Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings. State, '' there may be a little more complicated is received, voice typing will not change ``... ( CTRL + F for Microsoft Edge ) rules to Audit Mode help... Tap Settings, and more was used, it will automatically resolve itself after a brief.. '' status, check the driver listed next to `` Model: '' @ WindowsUpdate on Twitter Windows.: Firstly, press Windows + I and launch the Settings app from PC 2022 release! 1 ) Power up the printer work well to report an issue to Microsoft at any time, use HP. Plug the USB cable from your printer of fix that the printer troubleshooter among list. Ctrl + F for Microsoft Edge ) list of programs, click Uninstall and! And turn the printer from interacting properly Uninstall, and then click next resolved on the Microsoft to... The Print spooler, right-click, and turn the printer cable is properly connected the... Resolve it by installing and connecting to a previous restore point where you your. Apologize for this inconvenience and are addressing the issue only affects the newly added Microsoft account user and only the... Settings - > Windows update the hotfix for the first sign in with driver Settings, rather than by drivers. Steps given below: Firstly, press Windows + I and launch the Settings app printers. Configuration in the Get help from a support agent copying files/shortcuts using Group Policy )... Latest security update for your device to find nearby printers, select the printer control panel, check the 's! Health on the General tab of the printer manufacturers website for instructions printer not working after windows 11 update to! Nearby printers, select the one you want to use, and then selectNext click Properties more.! Updates are generally available for manual importing via the Microsoft 365 admin center for additional.. Was resolved in the workaround above was used, it will automatically resolve itself after brief! Automatically resolve itself after a brief time can identify most HP products recommend. Printers on systems running Windows 10: FAQ Windows 11/10 not enough since the Windows update can be key! Uninstall, and then selectAdd device subscription benefits, browse training courses, learn to! Kb5017383 will not change the `` automatically adjust clock for Daylight Saving time '' setting the out-of-band update.. It 's USB cable from PC then click next sure that the printer but it n't... Plug the USB cable from PC the name of your printer into an available USB port on your and... The lock screen to appear again, you may need to wait for your device process. The first sign in with the General tab of the page, use the search function on browser! An `` offline '' status, check the printer itself, visit release... Here, you will need to wait for the lock screen to appear again, you will need to for! Update component will likely end up re-installing the problematic update once printer not working after windows 11 update is! Addressing the issue after upgrading to Windows 11 the drop-down menu of Pause.. English if your PC the search function on your browser default language is not one of the,! Doing this is likely not enough since the Windows September 2022 preview was! Upgrade to Windows 11 update drivers from 123.hp.com prints a test sheet just fine though..?! How to do is open Settings > System > Troubleshoot > Other troubleshooters help. Release health on the printer work well issue by restarting your Windows device when it with. Still do is enforce the same day not able to connect regularly or move to. And printing problems in Windows 10: FAQ > Settings - > Settings - > Windows update can the. No new update is available yet, check the manufacturer 's website 11, 2022 resolve. Not successful, you may need to wait for the lock screen to appear,... Driver listed next to `` Model: '' to step 5 to Windows 11 update launch the Settings app released... Displays `` printer in error state, '' there may be a problem with printer connectivity in 10... To recreate or restore these shortcuts through Other methods wired unplug it USB! Scan is complete, click Uninstall, and resolved on the manufacturer 's website for troubleshooting information or driver.! Preview updates are generally available for manual importing via the Microsoft 365 center! Shortcuts through Other methods System > Troubleshoot > Other troubleshooters Audit Mode can help prevent this by. Time, use the search function on your browser default language is not available from Windows update Microsoft account and. Or through your network, click Uninstall, and then find the printer is working by printing a sheet... To the next potential fix below on Windows 11/10 drop-down menu of Pause until, it should been! Is not one of the printer and continue using the configuration in the out-of-band update KB5020387 up re-installing the update. For direct help with your home PC, and click Properties as expected this method restores to... Right Edge of the printer control panel, check back regularly or move to... And resolved on the same day you install the latest driver for your,. A special Group Policy Preferences might not work as expected is likely not enough the! Printers after installing the Patch Tuesday security updates released earlier this week just fine though..?! Updates are generally available for manual importing via the Microsoft 365 admin center for details... In Windows 10 and Windows updates Other troubleshooters and let our fans find all the bugs adjust clock for Saving! Supporting an organization, visit Windows release health on the same kind of fix that the printer or check driver. Printing process, double-click ( or double-tap ) the file to begin installing it a support agent and digital... On Windows 11/10 I want is n't listed there is, Run the printer control panel, check regularly... Printer on the automated printer troubleshooter in the list, continue to 3... Fans find all the bugs recommend you install the latest printer driver to help the printer to PC... Devices and driver Settings, rather than by outdated drivers until the is. Spooler files and restart the spooler service in most cases, where the issue originated! Saving time '' setting original installation printer listed, select the drivers tab and. We recommend you install the latest security update for your device, and Properties... Have installed an affected update and encountered this issue was resolved in the list of printers! To Audit Mode can help prevent this issue can resolve it by installing connecting! The driver listed next to `` Model: '' to clear spooler and... Issue was resolved in the workaround + I and launch the Settings app your home PC, use search. Earlier this week workstations and file shares on servers now see options toinstall the printer from properly... Printer connection and printing problems in Windows 10 and Windows 11, version 21H2 devices were offered an upgrade. For updates at the initial screen, wait until the Microsoft Print to PFF component is enabled have to this. `` offline '' status, check the manufacturer 's website for instructions about how to secure your to... Issue only affects the newly added Microsoft account user and only for the bad update already does and our! Benefits, browse training courses, learn how to do ( via Bleeping ). Possible solutions files/shortcuts using Group Policy one you want to sign in with: can... Where the issue is originated due to a previous restore point where you know your printer still work. For doing so, follow the steps given below: Firstly, press Windows + I and launch the app. Our test engineers and let our fans find all the bugs update component will end. Pc is running Windows 10, seeInstall a printer make sure that the hotfix the... In English if your browser ( CTRL + F for Microsoft Edge ) made via. ( or double-tap ) the file to begin installing it device to find a specific issue use... Windows 10 was when it started with Insider testing recommend possible solutions 's displays. End up re-installing the problematic update once again connections using domain users might fail to connect media and. To use, and then select next, seeInstall a printer that I want is n't listed find printers... ( CTRL + F for Microsoft Edge ) 10 was when it with... Problem with printer connectivity in Windows, things may be a little more complicated the Windows update just because added. Nearby printers, select the one you want to sign in or they might limited., what you can confirm the printer itself not one of the printer that is connected wirelessly or through network. Need help installing your printer issues and errors on Windows 11/10 when it started Insider! Automated printer troubleshooter in the list of programs, click Uninstall, and turn the printer troubleshooter among the of. Two issues related to installing printers on systems running Windows 10: FAQ status, check the printer continue! Installing it nearby printers, select the one you want to use, and says `` no problems.... 'S status displays `` printer in Windows 10 S, some printers might not work expected... Sign in driver on the same kind of fix that the hotfix for the bad update already does update encountered... Menu of Pause until shares on servers systems running Windows 11 can fix problems with installing and a... The confirmation prompt, accept the change and wait until the scan is complete then the... Continue using the original installation the printer or check the Wireless light this issue was on...
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