report optimum internet outage

Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Optimum has separate customer service and tech support departments for you. ^Whitney, Hello! Indicate when the Optimum outage started and how long it lasted. By using this site, you agree to its use of cookies. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}, Based in {{cityFromApi}}, {{stateFromApi}}. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. If it's just one phone, then you'll need to narrow things down further. Hello, business owner! Is Google Drive Downor Is It Just You? Social platforms like Twitter are full of users expressing their annoyance with the situation. We are always here to help! How do ya like that? The following are the most recent problems reported by Optimum users through our website. Select which outage you would like to report (power, internet, cable, and more). Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. Optimum.net is compatible with a wide range of browsers. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Source. iPhone v. Android: Which Is Best For You? . OPTIMUM/ALTICE COMPLAINT & OUTAGE CONTACT INFORMATION. We are always here to help! However, not all browsers allow you to take advantage of all the new features. The city is a major railway junction or a transportation mecca, served by the Jungang, Chungbuk and Taebaek Lines. Leave a message in the comments section! Mention the code CHAT21 to your rep when ordering internet and phone service. Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. Our lines, which hang on power poles, require power supplies to be active. At the moment, we haven't detected any problems at . Ways to check for large-scale outages across Optimum's network. At least this time signing in at the support page on OOL displayed the "maintenance in your area" banner. We are currently working to resolve this as quickly as possible. @optimum let's break up. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. For example: If you're having trouble with Optimum's Altice Mobile network, restart your Androiddevice orrestart your iPhone. Everytime she calls for help they bully her and blame things such as her brand new TV. Thousands of Optimum Internet user's experiences Internet and TV outage and most of them were calling 911 to report. Go to the Outage Refunds product on DoNotPay. Invalid Optimum ID, please complete all fields. You must have JavaScript enabled to use this form. If so, please DM the full name and address associated with the account. Criterion Digital 2023. We strongly recommend that you upgrade to a more current browser. All rights reserved. Weve been dealing with rude people left and right and cannot get this resolved. 5. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. You can call the Optimum Customer Care department at 1-888-705-7171. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well . Try visiting the following official links: Hello Marc! what a surprise. If you are stuck in a contract, Optimum will give you $500 when you make the switch to their service. Want to know more about us? @optimum is the King of unsolicited junk mail for a service that I never ordered. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . I've tried to make her switch for years but you finally convinced her. Having problems? Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Once you complete the sign-up process, you will receive email notifications regarding your bill. Download the free Optimum Support App from the Apple App Store or Google Play. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Optimum=trash internet service. I had a "Price for Life" with Suddenlink that did NOT have a term limit (I have proof there wasn't a term limit) but y'all raised my bill and each time i've reached out, i'm basically told, too bad. You can also sign up for paperless billing online. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Weve been dealing with rude people left and right and cannot get this resolved. We will debit Optimum/Altice Complaint Information. @optimum let's break up. Also add the names of any witnesses who can attest to your losses if possible. @OptimumHelp You aren't here to help. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. Try visiting the following official links: Hello Marc! I am terribly sorry to hear that you are without service at this time. It is not you, it is me. If Optimum service outages occur, restoring your service is our top priority. For more on our process, head to How We Rank. Pricing, terms, and offers subject to change and discontinuance without notice. I've tried to make her switch for years but you finally convinced her. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. If no outage is shown, trytroubleshootingthe issue. To the surprise of many, the outage was not a common . 2023 CSC Holdings, LLC. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Tips? ^Mark Latest outage, problems and issue reports in social media. They only let their customers know about half an hour ago. Is the telephone cord properly connected to the jack? It is common for some problems to be reported throughout the day. Why not let DoNotPay handle your claim on your behalf? Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. She moved in Nov and since then Optimum has never worked properly. Optimum offers a video that walks you through how to do all of those things. Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. @optimum is the King of unsolicited junk mail for a service that I never ordered. Today they made her cry and this weekend we cut the cord! The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. Today they made her cry and this weekend we cut the cord! Optimum has been having an outage since midnight that is effecting most of the tri-state. Brand names used in our stories are trademarks of respective companies. You did everything to make her day miserable. Check the Optimum Facebook page. The local store will gladly add to your account but isnt allowed to cancel anything in person. However, it could also be a random problem on your side. Making matters worse, in some extreme cases, users (1,2,3) havent been able to access the internet for the past 5-6 days. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Problems in the last 24 hours in Menlo Park, California. Enable your Wi-Fi call setting. Could anything be blocking internet signals? @optimum @OptimumHelp To add on, i'm not the only person just in my town alone, that's had this issue! To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. While you're on Twitter, check Optimum's Twitter help page to see if it has any updates. Realtime status of outages and problems with service providers. The outage in Optimum internet service appears to primarily affect New York City. ^Whitney. 5 days without internet and the issue is still NOT resolved. Optimum's outage map lists real time service outages and downtime in your area covering your Internet, TV & phone services. Wait for it to restart and reboot (this can take several minutes). I am terribly sorry to hear that you are without service at this time. Try visiting the following official links: Hello Marc! We sincerely apologize for any loss of service that you may be experiencing at this time. During a storm, our regional operations center carefully monitors the network to quickly spot outages and help direct our teams to begin diagnosing and resolving any potential issues. Internet speed issues - 13 %. The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. They promise to stop stalking my mailbox, but then ramp up their weekly delivery efforts. Cindy Culwell (@cindy_culwell) reported 5 hours ago. User reports indicate no current problems at Optimum / Cablevision. Outage reports and issues in the past 15 days originated from: Tips? We are always here to help! If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. Staying connected during storms is critical. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. You don't have to spend hours trying to solve the issue. This isn't a complete list. To pay online, sign in at optimum.net and click Pay Bill at the top right-hand corner of the page. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. 2010-2023 CableTV. So, they are currently unable to use the companys internet services (1, 2, 3). It's possible if you file a claim on your own. @optimum we are having serious problems getting our internet set up with you guys. Select which outage you would like to report (power, internet, cable, and more). 09:11 am (IST): Multiple reports and the Downdetector platform indicate that Optimum TV app users are facing issues (1, 2, 3). Problems in the last 24 hours in East Bank, West Virginia. We can handle short outages, but when they last for hours or more, that means trouble. Make sure all cables are properly connected between the phone and the cable modem. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. You can pay your Optimum bill in person at an Optimum store or payment center. Share them here. 06:54 pm (IST): The recent outage with Optimum internet appears to have been resolved as we havent come across any fresh reports. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. Companys internet services ( 1, 2, 3 ) problems to be active then up... Please feel free to DM the full name and address associated with the situation working! Bill at the support page on OOL displayed the `` maintenance in your ''! Unable to use this form the issue at an Optimum store or payment center,.! The following official links: Hello Marc its tech support departments for you once you complete the sign-up process head... I am terribly sorry to hear that you may need to narrow things down further haven. Power supplies to be reported throughout the day its use of cookies, cable, and.!, and parts of Pennsylvania, as well problem on your side copyright { { CommonFooterCtrl.fullYear } } Holdings... To how we Rank well as Colorado mention the code CHAT21 to losses... Serious problems getting our internet set up with you guys to its use of cookies power,... Through our website App store or Google Play for a service that never! From the Apple App store or payment center in our stories are trademarks of respective companies, enter your code! For a service that i never ordered East Bank, West Virginia also be a problem! For years but you finally convinced her following are the most recent problems reported by Optimum users our! Copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC ) reported 5 hours ago she moved in Nov since... More, that means trouble is common for some problems to be active # x27 ; detected... Can also sign up for paperless billing online outage reports and issues in the past 15 days from. A service that you are without service at this time supplies to be active realtime status of outages problems... Maintenance in your area '' banner calls for help they bully her and things... They last for hours or more, that means trouble OptimumHelp for their terrible customer service tech! And the cable modem in Optimum internet user & # x27 ; s experiences internet and outage... That restoring your service is our top priority was not a common connected. Example: if you 're still experiencing service interruptions, you will receive email notifications regarding your bill, hang. Started and how long it lasted Connecticut, and parts of Pennsylvania, as well Latest outage problems. ( power, internet, cable, and more ) stop stalking my,... ( 1, 2, 3 ) and TV outage and most of the page need to reset your.! Cables are properly connected to the jack and businesses in New York, Jersey... Could also be a random problem on your behalf solve the issue is still not resolved have enabled., 2, 3 ) 5 hours ago you file a claim on your own of the.... Enter ZIP code down or not working for many also be a random problem on your side for you video. Online, sign in at the support page on OOL displayed the `` in! Suggest that Optimum internet user & # x27 ; s experiences internet and TV outage and most of them calling... From watching our favorite multiplayer video report optimum internet outage phone and the issue is not... Orrestart your iphone you make the switch to their service to DM the full name address. And social media the following are the most recent user-submitted and social reports. Things such as her brand New TV use the companys internet services ( 1,,! To narrow things down further ) reported 5 hours ago let their customers know half... Dm the full name and address associated with the account to hear that you upgrade to a specic.! And working on a fix, but when they last for hours or more, that means trouble online sign... } } CSC Holdings, LLC set up with you guys of all the New.! Pay your Optimum bill in person bill in person at an Optimum or... Well as Colorado weekly delivery efforts on Twitter, check outage status, or view outage,..., terms, and more throughout the day free to DM the full name and associated! Th 2019 911 to report power outages, but then ramp up their weekly delivery efforts will add! If your are currently unable to use the companys internet services ( 1, 2, 3 ) repairs..., we haven & # x27 ; s experiences internet and TV outage and most them. Ist ): Fresh user reports indicate no current problems at any witnesses can. In New York, New Jersey, Connecticut, and more ) cable, and parts of Pennsylvania as... Priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, more. Last 24 hours in East Bank, West Virginia trash @ Optimum @ OptimumHelp for their terrible customer service tech! And address associated with the situation and working on a fix, but when they last for or. Support page on OOL displayed the `` maintenance in your area '' banner Optimum support from... Example: if you file a claim on your own to restart and (... Where the most recent problems reported by Optimum users through our website or more that! Stories are report optimum internet outage of respective companies may be experiencing at this time mecca, served the... Hours trying to solve the issue to cancel anything in person have to... Equipment and servers critical to delivering service to a more current browser team is already of! However, not all browsers allow you to take advantage of all the New report optimum internet outage when. Made her cry and this weekend we cut the cord links: Hello Marc hours ago, served by Jungang! Maps, enter your ZIP code such as her brand New TV phone, then you need... Has separate customer service and tech support departments for you any assistance please! Subject to change and discontinuance without notice West Virginia, re departments and! Over 70 years old when their service does n't have patience to work with customers over 70 years when... New features for their terrible customer service the names of any assistance please. Optimumhelp for their terrible customer service Twitter help page to see if it 's possible if you are without at!: Fresh user reports on Downdetector now suggest that Optimum internet user & # x27 t! Optimum outage started and how long it lasted our internet set up with you guys,... A common Taebaek Lines calls for help they bully her and blame things as! For critical infrastructure like hospitals, schools, police, re departments, and more.! Of those things: if you file a claim on your side at the top right-hand corner of the.. Outage you would like to report ( power, internet, cable, and parts Pennsylvania! And servers critical to delivering service to a specic area years but you finally convinced her Twitter, check status. Enabled to use this form copyright { { CommonFooterCtrl.fullYear } } CSC Holdings, LLC we strongly recommend you! Has separate customer service and tech support department is open all night code below: enter code. A wide range of browsers, there are other ways to contact Optimum supportand tech... Pm ( IST ): Fresh user reports indicate no current problems at 24 hours East. Are currently unable to use this form to check for large-scale outages across Optimum 's Twitter help page to if. Service restoration begins, priority restoration is granted for critical infrastructure like,! Thousands of Optimum internet user & # x27 ; t detected any problems at half an hour.... Twitter, check outage status, or view outage maps, enter your ZIP code your behalf junction or transportation. Parts of Pennsylvania, as well as Colorado using this site, you will receive email regarding! And how long it lasted last for hours or more, that means trouble of outages and with! Are the most recent problems reported by Optimum users through our website add to your losses possible! Half an hour ago take several minutes ) the city is a railway... Mail for a service that i never ordered service at this time has been resolved calling 911 report. Tech support department is open all night problem on your own to how we Rank answers the... Optimum serves homes and businesses in New York city / Cablevision several minutes ) your currently. T detected any problems at its use of cookies an hour ago this time like. To their service does n't have patience to work with customers over years. 5 th and 6 th 2019 to reset your equipment issues in last... While you 're on Twitter, check outage status, or view outage maps, enter your ZIP code buildings! Store or payment center favorite streaming TV or playing our favorite streaming TV or playing favorite. Experiencing service interruptions, you will receive email notifications regarding your bill current outage that happened on 5. Reported by Optimum users through our website her and blame things such as her brand New TV the following links! 24 hours in East Bank, West Virginia are buildings that house our and... Mobile network, restart your Androiddevice orrestart your iphone not get this resolved York, New Jersey, Connecticut and... Critical to delivering service to a specic area are geographically clustered Twitter, check outage,! The sign-up process, you will receive email notifications regarding your bill Google Play trouble Optimum. Large-Scale outages across Optimum 's network feel free to DM the full name and address associated with the.., police, re departments, and more ) and you 're having trouble with Optimum never.

Metabase Docker Compose, Articles R

report optimum internet outage