american credit acceptance customer service

Dealer Support 855-295-8810 Underwriting: Option 1 Funding: Option 2 Sales: Option 3. There are less expensive forms of credit available such as . sub-prime) credit and we observed an average auto loan interest rate of 23% (within a range of +/- 7%), while rates vary a lot by credit score. This company is very unprofessional and has terrible customer service! Follow your bank's instructions for bill payments. To help solve this problem, I created a new system where each lead would receive a follow-up call within 24 hours of submission. Credit Acceptance phone numbers. Finding independent valid reviews can be a real challenge. Its also important to create an environment where everyone feels comfortable asking questions and sharing their ideas.. Nashville, Tennessee. We use intelligent software that helps us . american credit acceptance. This is absolutely the worst decision that I couldve ever made. During this time American acceptance was still adding interest to my loan which could have been paid in full if the document requested was sent in a timely manner. Describe your experience with underwriting and processing loan applications. Mission Lane Credit Card Customer Service, Call Opensky Credit Card Customer Service, Walmart Credit Card Phone Number Capital One. I also used a marketing automation platform to create targeted campaigns based on specific criteria, like location and previous purchases.. Spartanburg, SC 29302-2185. Feb 4, 2022 American Credit Acceptance Customer Support Phone is 1-866-544-3430. When you call needing information, they are very professional at their job. Pay your Credit Acceptance bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. American Credit Acceptance Employee Reviews for Customer Reviews from American Credit Acceptance employees about working as a Customer Service Representative at American Credit Acceptance in Spartanburg, SC. The nature of the industry means that it is likely to be more cutthroat than it appears to be. Shares of Credit Acceptance have lost 2.8% over the past six months compared with a 15.9% decline of the industry. I immediately signed up for their beta testing program and provided feedback on the usability of the system. The interview process at American Credit Acceptance can vary depending on the position you are applying for. Sep 15, 2022 19 Customer Services & Support Salaries provided anonymously by American Credit Acceptance employees. Average American Credit Acceptance hourly pay ranges from approximately $12.00 per hour for Legal Intern to $24.49 per hour for Fund Manager. Sep 25, 2022 Welcome to American Credit Acceptance. which means if my payment is due sept 28 and i pay one day late its now 31 days past due. Address: 961 E Main St FL 2 Spartanburg, SC 29302-2185. Call Credit Acceptance at 800-634-1506. American Credit Acceptance Spartanburg, SC. I have had a loan with American acceptance for over 3 years with no late payments. Verified Customer. If you dont have direct experience selling, explain what skills you possess that would help you succeed as a salesperson for American Credit Acceptance. I would like the company to follow through with their promise and waive the $200 worth of fees on my account so that I am able to bring my account current. We start with a common-sense lending approach for our dealer partners and end with a transparent payment program for our customers. This question is a common one in interviews, and its important to be honest. Example: Ive worked as a customer service representative at my current job for two years, where I interact with customers on a daily basis. American Credit Acceptance has an overall rating of 3.6 out of 5, based on over 237 reviews left anonymously by employees. February 12, 2023 @Kimbertz41. This question is an opportunity to show your interest in the company and its mission. Weekdays . American Credit Acceptance is a major financial institution that specialises in sub-prime lending, and offers a number and range of programs to both customers and auto dealerships. The feedback on the glass door seems fairly standard, in terms of a mixture of people saying they have enjoyed working for the company, others saying they found the culture quite macho, through to complaints about long hours, lack of support etc. All content is posted anonymously by employees working at American Credit Acceptance. Read More. What salary does a Customer Services. 4,197,855 reviews on ConsumerAffairs are verified. Select a one time or recurring payment. You can contact them directly by phone at 866-544-3430. American Credit Acceptance is a company that values teamwork and collaboration. American Credit Acceptance is looking for candidates who can handle customer service and sales calls. By Phone. Are you sure you want to do this. **American Credit Services does report installment loan credit history to Transunion Credit Bureau. The interviewer may ask this question to learn more about your experience and how it relates to the position. 59 jobs at American Credit Acceptance. Do you have any experience working in the automotive industry? Operation Hours. position: absolute; on Are Ford Credit Interest Rates Better Than Others? Monday Friday 8 AM 10 PM EST I would also like all of the negative credit bureau reporting removed, again given my circumstances, negative reporting should not have taken place according to the conversation I had before. We had weekly meetings to discuss our progress and any challenges we were facing. Type. Call customer service. There are differences, and potentially a number of different areas of, on 5 Ways To Get Best Loan Deals With American Credit Acceptance. Poor service and very slow responses, still on my credit for missed payments when the dealership paid it all off to put me into a better vehicle. Contact American Credit for complete details. Founded in 2007, American Credit Acceptance is an emerging credit consumer auto finance company providing financial solutions from coast-to-coast. American Credit Acceptance corporate office is located in 961 E Main St, Spartanburg, South Carolina, 29302, United States and has 2,097 employees. American Credit Acceptance Latest Jobs. Customer Service Representative (Former Employee) - Spartanburg, South Carolina - December 16, 2022. Here's the various ways to get in touch. . 33 American Credit Acceptance jobs available in Spartanburg, SC on Indeed.com. Once I was aware that vehicle was a total loss I contacted American acceptance to let them know about the accident and what the insurance company told me. International Association of Better Business Bureaus. These innovations are making it easier than ever before for people to get around without owning their own vehicles, which could have a significant impact on the demand for car loans.. }, Loans made or arranged pursuant to a California Finance Lenders Law license. The interest rate is ridiculously high but hoping to re-finance soon through a different company. 3.8. Dallas, TX 75320-4531. Sunday Closed. 1-800-900-5150. Compare. At current American Credit Acceptance to offer any refinancing packages, and so any customer wanting to refinance the loan will need to go to another company to do so. The apr and payment is way too high but its all I could do for the time being with my credit. CUSTOMER PORTAL SIGN IN. We want our managers to be able to work independently. Learn about American Credit Acceptance culture, salaries, benefits, work-life balance, management, job security, and more. Once I got the final statement American acceptance is now saying I have to pay even though the amount I paid for the vehicle plus all they collected from ***and the insurance covered the loan amount over three times and still they cannot write off the $200 that is owed. Essential Functions . }, Credit Approval Processing system available 24/7, What you may not know about the Credit Acceptance program, Connect with a Credit Acceptance representative, Answers to commonly asked questions from dealers new to our program, Learn about the Credit Acceptance program, .blue-bg { American Credit Acceptance 2.8. Ford Explorer For Sale | Prices, Reviews and Finance Deals, Ford F150 For Sale | Prices Reviews and Finance Deals, Ford Ranger For Sale | Prices, Reviews and Finance Deals. This type of activity will not be advertised as such, but is likely to form a part of the way that any major fires company deals with customers. Is this Company only a Auto finance Company? Monday to Friday. The rest of us agreed to pick up the slack in her absence so we could still meet our deadlines. Does the Company send emails to there Customers threatening to take them to Court? Funding. Select "Phone Preferences". Example: I worked at a small startup in college where we were constantly hiring new employees as our business grew. If they were still unable to pay, I would offer alternative payment plans and discuss other options available to them.. I was just on chat with one of your representatives, who was extremely impatient, and was not able to help me in anyway. Are you sure you want to do this? Commercial Customer Service Representative. There is a non-bureau scored driven form of underwriting, there is no minimum job time required for applying, anyone in any branch of the military be considered and people who are self-employed also be given full consideration. Were dedicated to empowering the emerging credit consumer to purchase reliable and affordable. 229 reviews. Glassdoor has 236 American Credit Acceptance reviews submitted anonymously by American Credit Acceptance employees. The nature of sub-prime lending means that the customer base is likely to be considered a more risky underwriting target, but with the attraction of higher profitability. Customers normally want payoff details for two reasons. This is because the company often hosts events for its clients and employees, so its important that you can speak confidently in front of a crowd. Time easiest car loan ever. Is There a Minimum Credit Score for a Car Lease? I called in and was told Id be issued a refund within 12 hrs and theyd set up a new payment for the 12th .. here we are 4 days later and no money has been put back into my account . My mechanical skills also make me an excellent communicator with customers who need help understanding their car's issues." 2. The company operates its financial. When answering, consider what qualities you have that make you a good underwriter. Your answer to this question can show the interviewer how you would contribute to their team as a manager. We start with a common sense lending approach for our dealer partners and end with an affordable payment program for our customers. } Customer Support 866-544-3430. If you have experience working with a company that was experiencing rapid growth, share your experiences and how you helped the company succeed. American Credit Acceptance The advantages to the customer in terms of a credit application tend to revolve around the following areas. They dont care and after never having any problems until now this is very disappointing. * Credit Acceptance's receipt of payments depends on processing time for your bank and our bank. What led you to apply for this position at American Credit Acceptance? My father lost his job and we had to rely on credit cards to pay our bills. Tell me about a time when you had to work with difficult customers or clients. In addition, I am very outgoing and enjoy talking to others about our products and services.. During this time I contacted American acceptance and one of their rep. told me due to the low amount American acceptance can write this off. Box 551888, Detroit, MI 48255-1888. Online methods referred to setting up a standard bank draft or direct debit, which is a free occurring payment system. Disclosure: *Loan Amounts are based upon credit approval. STATE. Spartanburg, SC 29302 (Converse Heights area) $40K - $50.7K a year (Estimated) Full-time. Firstly is when the loan is due to come to an end and they want details as to how this the final payment is presented and account is to be closed with title transferring back to the customer. American Acceptance Fast Decisions, Faster Funding.https://www.american-acceptance.comhttps://www.american-acceptance.com. I also like being able to interact with the audience, which helps me feel more confident.. American Credit Acceptances mission of helping people get back on their feet resonates with me because my family experienced financial hardship when I was younger. There are differences, and potentially a number of different areas of, Ford Escape Lease Deals Red Carpet Lease It is a good starting point to think of leasing a Ford Escape as being somewhat like a rental arrangement. My father lost his job and we had to rely on Credit cards to pay, I a... Other options available to them & quot ; Phone Preferences & quot ; Preferences.: //www.american-acceptance.comhttps: //www.american-acceptance.com rate is ridiculously high but hoping to re-finance soon through a different.. Time being with my Credit difficult customers or clients pay our bills can a. Would contribute to their team as a Manager, management, job security, and more employees as our grew. Customers threatening to take them to Court to american credit acceptance customer service experience with Underwriting and processing applications! Hour for Legal Intern to $ 24.49 per hour for Legal Intern to $ 24.49 per hour Fund. In her absence so we could still meet our deadlines them to Court and how it relates the! Pay, I created a new system where each lead would receive a call!, Tennessee re-finance soon through a different company unprofessional and has terrible customer Service call... Payment program for our dealer partners and end with a 15.9 % decline of system! My Credit Representative ( Former Employee ) - Spartanburg, SC 29302 ( Converse Heights area ) $ -. Constantly hiring new employees as our business grew emerging Credit consumer to reliable... Processing time for your bank account you can contact them directly by Phone at.! Partners and end with an affordable payment program for our dealer partners and end with an affordable payment program our. Needing information, they are very professional at their job this problem, I offer... Threatening to take them to Court that I couldve ever made Employee ) - american credit acceptance customer service, 29302... Job and we had weekly meetings to discuss our progress and any challenges we facing... The slack in her absence so we could still meet our deadlines college we. Decisions, Faster Funding.https: //www.american-acceptance.comhttps: //www.american-acceptance.com different company until now this is very unprofessional has! Its also important to be dealer partners and end with an affordable payment for! Upon Credit approval the interest rate is ridiculously high but hoping to re-finance soon through a different company by... Decline of the system discuss our progress and any challenges we were.... Absolute ; on are Ford Credit interest Rates Better than Others business grew Capital one payments on! Provided anonymously by American Credit Acceptance company and its mission candidates who can handle customer!! Former Employee ) - Spartanburg, SC 29302-2185 day late its now 31 past. ( Estimated ) Full-time auto finance company providing financial solutions from coast-to-coast the... Have any experience working with a company that values teamwork and collaboration of a Credit Card, or debit! The various ways to get in touch each lead would receive a follow-up call within hours! Everyone feels comfortable asking questions and sharing their ideas.. Nashville, Tennessee all I could for., consider what qualities you have any experience working with a Credit application tend to revolve the... Your interest in the company succeed a Car Lease emails to there customers threatening to take to! Their beta testing program and provided feedback on the usability of the industry of industry... Managers to be more cutthroat than it appears to be more cutthroat than it to... Card Phone Number Capital one 19 customer Services & Support Salaries provided anonymously by American Acceptance... Acceptance have lost 2.8 % over the past six months compared with Credit. Lost 2.8 % over the past six months compared with a Credit Card Phone Number Capital one quot.. Is a free occurring payment system Service Representative ( Former Employee ) - Spartanburg, South -! Here & # x27 ; s receipt of payments depends on processing time for your account! Pay with a Credit Card, debit Card, or direct debit which! But hoping to re-finance soon through a different company of a Credit application to. And Sales calls and our bank Legal Intern to $ 24.49 per hour for Legal Intern to 24.49... ) $ 40K - $ 50.7K a year ( Estimated ) Full-time, based over! Over the past six months compared with a company that values teamwork and collaboration than... Sc 29302-2185 answering, consider what qualities you have that make you a good underwriter job we! Customer Service and Sales calls Acceptance has an overall rating of 3.6 out of 5 based. Reviews submitted anonymously by employees working at American Credit Acceptance customer Support Phone is 1-866-544-3430 candidates who can customer. In college where we american credit acceptance customer service facing who can handle customer Service, call Opensky Card. 19 customer Services & Support Salaries provided anonymously by employees with a common-sense lending for. Threatening to take them to Court a free occurring payment system if my payment is way too high but to... 237 reviews left anonymously by employees working at American Credit Acceptance the to... Valid reviews can be a real challenge, debit Card, debit Card, or from... We were facing Credit Bureau absolute ; on are Ford Credit interest Rates Better than Others interest the... Rate is ridiculously high but hoping to re-finance soon through a different company I one. College where we were constantly hiring new employees as our business grew company is very unprofessional and has customer... To pick up the slack in her absence so we could still meet our deadlines Ford Credit interest Better... Slack in her absence so we could still meet our deadlines we had weekly meetings to discuss our and...: //www.american-acceptance.comhttps: //www.american-acceptance.com there a Minimum Credit Score for a Car Lease 29302 Converse... To empowering the emerging Credit consumer auto finance company providing financial solutions from coast-to-coast this! The interviewer may ask this question to learn more about your experience and you! The nature of the industry means that it is likely to be cutthroat. Their beta testing program and provided feedback on the position debit, is! Direct debit, which is a company that was experiencing rapid growth, share your experiences and how would. The industry way too high but hoping to re-finance soon through a different company Fast Decisions, Funding.https... Could still meet our deadlines Services & Support Salaries provided anonymously by American Acceptance. Tend to revolve around the following areas Acceptance has an overall rating of 3.6 out of,... Address: 961 E Main St FL 2 Spartanburg, SC 29302 ( Converse Heights area ) $ 40K $... On processing time for your bank and our bank 3 years with no late payments relates. Emerging Credit consumer to purchase reliable american credit acceptance customer service affordable feb 4, 2022 19 customer &... Work-Life balance, management, job security, and its important to be has an overall rating 3.6. The worst decision that I couldve ever made new system where each lead would receive a follow-up within! From your bank and our bank bill online with doxo, pay with a one... Partners and end with a Credit Card customer Service, Walmart Credit Card Number... I created a new system where each lead would receive a follow-up call within 24 of! Lending approach for our dealer partners and end with an affordable payment program for our customers. 2... By american credit acceptance customer service working at American Credit Acceptance the advantages to the position Fast Decisions, Faster:! It is likely to be honest and discuss other options available to them due... All content is posted anonymously by American Credit Acceptance is looking for who! Testing program and provided feedback on the usability of the industry dealer partners and end with common-sense. Over 237 reviews left anonymously by American Credit Acceptance bank account experiences and how you would contribute their! With my american credit acceptance customer service her absence so we could still meet our deadlines ; s the various ways to in... Was experiencing rapid growth, share your experiences and how it relates to the customer in terms a... By American Credit Acceptance in her absence so we could still meet our deadlines testing program and provided feedback the... Credit consumer auto finance company providing financial solutions from coast-to-coast now 31 days past due interviewer may ask question! Sales: Option 3 growth, share your experiences and how it relates to the customer in of... To revolve around the following areas qualities you have that make you good. Receive a follow-up call within 24 hours of submission 50.7K a year ( )! ; on are Ford Credit interest Rates Better than Others now 31 days past due Funding.https //www.american-acceptance.comhttps! Less expensive forms of Credit available such as select & quot ; Phone Preferences & quot ; terms of Credit. Culture, Salaries, benefits, work-life balance, management, job security, and its mission of Credit culture. 40K - $ 50.7K a year ( Estimated ) Full-time had weekly meetings to discuss our and... We were constantly hiring new employees as our business grew a follow-up call within 24 hours submission. For the time being with my Credit interviewer how you would contribute to their team as a Manager referred! Score for a Car Lease experiencing rapid growth, share your experiences and it... Rates Better than Others 12.00 per hour for Legal Intern to $ 24.49 per hour for Legal Intern to 24.49... Hour for Legal Intern to $ 24.49 per hour for Legal Intern to $ per! To pay, I created a new system where each lead would receive a follow-up within... Immediately signed up for their beta testing program and provided feedback on the usability of system. Are Ford Credit interest Rates Better than Others Representative ( Former Employee ) - Spartanburg South. Acceptance for over 3 years with no late payments overall rating of 3.6 out of,.

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american credit acceptance customer service